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Service-level agreement
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#	Item
931	Microsoft Word - Everyone net SLA_20120131 Add to Reading List Source URL: everyone.net Language: English - Date: 2014-06-25 16:25:16 Spamming Information technology management Email spam Spam filtering Spam Anti-spam techniques Service-level agreement Email Internet Computing
932	SafeGov.org’s Cloud Computing Glossary Cloud Computing: According to the National Institute for Standards and Technology, “cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to Add to Reading List Source URL: www.safegov.org Language: English - Date: 2012-03-28 17:56:23 Computer security Cloud infrastructure Outsourcing Federal Information Security Management Act Service-level agreement Cloud backup IBM cloud computing Cloud computing Centralized computing Computing
933	INTERNATIONAL ASSOCIATION OF CHIEFS OF POLICE Guiding Principles on Cloud Computing in Law Enforcement Cloud computing technologies offer substantial potential benefits to law enforcement and government agencies. Cost sa Add to Reading List Source URL: www.theiacp.org Language: English - Date: 2013-12-11 10:06:23 Outsourcing Cloud storage Service-level agreement Criminal Justice Information Services Division Cloud computing security Cloud backup Cloud computing Centralized computing Computing
934	NYC Customer Service Newsletter Volume 6 Issue 1 - December 2013 Special Edition - Customer Service Highlights of the Bloomberg Administration[removed]When Mayor Bloomberg took office in 2002, one of his first major Add to Reading List Source URL: www.nyc.gov Language: English - Date: 2013-12-30 16:40:26 Telecommunications systems Government of New York City New York City Department of Information Technology and Telecommunications Interactive voice response Call centre Customer experience Service-level agreement Service Notify NYC Marketing Business Management
935	A letter from our CEO regarding SLAs: Dear Customer: Ordinarily, a Service Level Agreement (“SLA”) ensures that a customer will receive a certain amount of uptime or performance from its provider. Failure to deliver Add to Reading List Source URL: www.clicktime.com Language: English - Date: 2014-07-07 21:54:41 Computing Systems engineering System administration Reliability engineering Downtime Service-level agreement Uptime Data center Maintenance repair and operations Maintenance Failure Information technology management
936	STATE OF CALIFORNIA RFP DGS-2053 Section 6.2 Long Distance Services for Voice – MODULE 2 TABLE OF CONTENTS Add to Reading List Source URL: www.dts.ca.gov Language: English - Date: 2006-07-06 16:08:51 Procurement Auctioneering Request for proposal Information technology management Audit Proposal Toll-free telephone number Long-distance calling Service-level agreement Business Sales Outsourcing
937	Standard Terms and Conditions for Duet Voice and Data Service 1. Service. These Standard Terms and Conditions for Duet Voice and Data Service (these “Terms and Conditions”) apply to all service orders for Duet Voice Add to Reading List Source URL: www.megapath.com Language: English - Date: 2014-10-06 18:53:30 Service-level agreement Service Management Marketing Business Local loop Demarcation point
938	SERVICE LEVEL AGREEMENTS Service Level Agreement - MegaPath Business Access and Value Added Services SUMMARY MegaPath offers a full suite of Service Level Agreements (SLAs) in the contiguous United States for its divers Add to Reading List Source URL: www.megapath.com Language: English - Date: 2014-10-06 18:56:55 Outsourcing Speakeasy Covad Service-level agreement Digital subscriber line Ping Customer-premises equipment Asynchronous Transfer Mode Computing System software Electronics
939	STATE OF CALIFORNIA RFP DGS-2053 Section 6.1 Core Services – MODULE 1 TABLE OF CONTENTS Add to Reading List Source URL: www.dts.ca.gov Language: English - Date: 2006-07-06 16:08:51 Procurement Auctioneering Request for proposal Information technology management Audit Proposal Service-level agreement DTS Business Sales Outsourcing
940	State of Vermont (SoV) Guide to Service Level Agreements and Availability and Performance in the HSEP platform This document intends to provide guidance to a new SoV Vendor Partner about expectations in the shared enviro Add to Reading List Source URL: bgs.vermont.gov Language: English - Date: 2014-05-30 16:31:23 Service-level agreement Benchmark Cloud computing Information technology management Contract law Outsourcing

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